DVA

North West Private Hospital is a Tier 1 provider for the Department of Veterans' Affairs (DVA).

As part of this relationship, the hospital provides a range of services to eligible veterans and war widows, including those listed below.

DVA

Veterans' Liaison Officer

The hospital has a Veterans' Liaison Officer (VLO) available to co-ordinate the hospital stay of DVA patients with hospital healthcare providers. The VLO is able to:

  • Provide pre-admission and discharge planning support
  • Assist in the co-ordination and streamlining of hospital care
  • Refer patients to appropriate services and resources
  • Co-ordinate DVA client visiting and information services in conjunction with ex-service organisations
  • Act as a single point of contact for DVA patients, their families and carers, ex-service organisations and the DVA with particular regard to the resolution of concerns and problems

Veteran Accounts & Entitlements

If you're an eligible veteran or war widow, you won't have any personal expenses for treatment at North West Private Hospital.

Unless you request a private room, you won't receive an account. If you request a private room, you will be required to pay the difference.

Local calls are free however, you will be charged for calls to long distance (STD), international (ISD) and mobile telephone numbers.

Types of Accommodation

Under an agreement with the Department of Veterans' Affairs, eligible veterans and war widows are admitted to shared room accommodation unless the medical condition requires single room facilities.

If your personal preference is single room accommodation, arrangements should be discussed with hospital staff. Allocation of a single room under these circumstances will require you to meet the extra accommodation cost.

Transport to and from Hospital

Some veteran patients are eligible to have transport arranged for them through the Department of Veterans' Affairs.

See further information below for contact details.

Further Information

For further information regarding veteran admission to hospital, you can

  • Visit the DVA website
  • Contact the DVA on 133 254
  • Contact the local Veterans Affairs Network Offices on 1300 551 918
  • Speak to our veterans' liaison officer

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