FAQS

FAQs and Answers

 

About the Hospital

What are the hospital visiting hours? categories What are the hospital visiting hours?

If I have questions about the privacy of my information, what should I do? categories If I have questions about the privacy of my information, what should I do?

If I'm a public patient, can I have my baby at North West without having to pay for myself? categories If I'm a public patient, can I have my baby at North West without having to pay for myself?

Can I have surgery at North West Private if I don't have private health insurance? categories Can I have surgery at North West Private if I don't have private health insurance?

What surgeons practice at North West Private and what are their specialities? categories What surgeons practice at North West Private and what are their specialities?

Who owns North West Private Hospital? categories Who owns North West Private Hospital?

How do I get to North West Private? categories How do I get to North West Private?

DVA Patients

Does the hospital treat veterans and war widows? categories Does the hospital treat veterans and war widows?

What additional support is in place for DVA patients? categories What additional support is in place for DVA patients?

As a DVA patient, can I have a private room? categories As a DVA patient, can I have a private room?

Coming to Hospital

How do I know if I have to pay an excess for my hospital stay? categories How do I know if I have to pay an excess for my hospital stay?

Can I bring electrical appliances with me to hospital such as my laptop or hairdryer? categories Can I bring electrical appliances with me to hospital such as my laptop or hairdryer?

When will I be advised of my admission time and fasting instructions? categories When will I be advised of my admission time and fasting instructions?

I'm coming into hospital and I haven't had a letter about the Pre-Admission Clinic or about seeing an anaesthetist. What should I do? categories I'm coming into hospital and I haven't had a letter about the Pre-Admission Clinic or about seeing an anaesthetist. What should I do?

How do I arrange to have my surgery or procedure at North West Private Hospital? categories How do I arrange to have my surgery or procedure at North West Private Hospital?

If my child is staying overnight in hospital, can I stay with them? categories If my child is staying overnight in hospital, can I stay with them?

Rivendell Clinic (Mental Health)

What Mental Health disorders are treated at the hospital? categories What Mental Health disorders are treated at the hospital?

Can I have a private room in Rivendell Clinic? categories Can I have a private room in Rivendell Clinic?

Can I bring my own pillow and family photos if I am admitted to Rivendell Clinic? categories Can I bring my own pillow and family photos if I am admitted to Rivendell Clinic?

Can I drive myself to hospital if being admitted to Rivendell Clinic? categories Can I drive myself to hospital if being admitted to Rivendell Clinic?

Can I have visitors while I am in Rivendell Clinic? categories Can I have visitors while I am in Rivendell Clinic?

Does Rivendell Clinic accept admissions after business hours? categories Does Rivendell Clinic accept admissions after business hours?

Can I bring my mobile phone if I am being admitted to Rivendell Clinic? categories Can I bring my mobile phone if I am being admitted to Rivendell Clinic?

What happens during the day in Rivendell Clinic? categories What happens during the day in Rivendell Clinic?

What is Rivendell Clinic? categories What is Rivendell Clinic?

Will my private health insurance cover fees relating to my stay in Rivendell Clinic? categories Will my private health insurance cover fees relating to my stay in Rivendell Clinic?

How long will I need to be in Rivendell Clinic? categories How long will I need to be in Rivendell Clinic?

Once admitted to Rivendell Clinic, can I leave at my own free will or must my discharge be authorised by my psychiatrist? categories Once admitted to Rivendell Clinic, can I leave at my own free will or must my discharge be authorised by my psychiatrist?

Do I need a referral to be admitted to Rivendell Clinic? categories Do I need a referral to be admitted to Rivendell Clinic?

How do I access mental health services at the hospital? categories How do I access mental health services at the hospital?

What do I need to bring into hospital if I am being admitted to the Rivendell Clinic? categories What do I need to bring into hospital if I am being admitted to the Rivendell Clinic?

North West Medical Centre

If I call reception at North West Private Hospital, can my call be transferred to the Medical Centre? categories If I call reception at North West Private Hospital, can my call be transferred to the Medical Centre?

If I see my specialist at North West Private, can I pay their account at the hospital? categories If I see my specialist at North West Private, can I pay their account at the hospital?

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